Warehouse Manager (Veteran, Women)

Updated: May 21, 2024 07:07 AM GMT

Qween Network LLP

Kapurthala, Punjab

• To formulate and ensure implementation of all process (Operational & Non-operational) and strategies in line with customer/organization business requirement.
• Monitor & Evaluate SLAs, review processes and procedures, identify areas for improvement, establish and execute action plans
• Evaluate KPIs (As per contract), review of process performance & strategy progress , action plans on areas for improvement, and monitoring customer complaint resolution to focus on enhancing customer satisfaction.
• Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.
• Monitor and track direct & indirect costs associated with their assigned responsibilities.

Supervises and monitors the performance & discipline of employees to ensure standard practices should get followed.
• To ensure work processes are in compliance with documented procedures and ensure proper 5's to be maintained in operational area.
• Manage and lead the... More Detail