Resort Host Concierge

Laguna Phuket

Pa Tong, Kathu District, Phuket

The role of Resort Host Concierge at Banyan Tree Phuket requires a dedicated individual committed to providing guests with exceptional service and assistance throughout their stay at our esteemed resort.

As the primary point of contact, you will serve as both a gracious host and an informed guide, ensuring that guests have a seamless and memorable experience from check-in to check-out.

In addition to facilitating smooth arrivals and departures, you will be responsible for offering comprehensive information about resort amenities, local attractions, and personalized recommendations to enhance guests' stays.

Qualifications
• Previous experience in customer service or hospitality roles preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Knowledge of resort... More Detail

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