front office executive

Updated: March 05, 2024 04:28 AM GMT

Full-time Job in Kanhangad, Kerala

Malabar Ocean Front Resort & Spa

Kanhangad, Kerala, India

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately

Job Type: Full-time

Salary: ₹18,000.00 - ₹20,000.00 per month

Benefits:
• Cell phone reimbursement
• Food provided
• Internet reimbursement

Schedule:
• Day shift

Education:
• Bachelor's (Preferred)

Experience:
• total work: 2 years (Required)

Language:
• Malayalam (Preferred)
• English (Preferred)

Ability to Commute:
• Kanhangad, Kerala... More Detail