Customer Service Assistant

Updated: March 06, 2024 11:13 PM GMT

Full-time Job in Colombo, Western Province

Ns requirement company

Colombo, Sri Lanka

Company Description

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Role Description

This is a full-time on-site role as a Customer Care Assistant located in Colombo. As a Customer Care Assistant, you will be responsible for addressing customer inquiries and providing information about products and services to customers. You will also handle and resolve complaints and maintain accurate records of discussions or correspondence with customers.

Qualifications

1-2 years
• experience as a customer care assistant or a similar role
• Strong communication and problem-solving skills
• Excellent listening and empathy skills

Good comunication skills
• Attention to detail and ability to multi-task
• Ability to remain calm under pressure and deal with challenging situations
• Have

your a passed GCE ordinary Level More Detail