Customer Service Assistant Supervisor
Updated: March 07, 2024 11:55 AM GMT
Full-time Job in Tamuning
CITADEL Pacific Ltd.
Tamuning, GuamJOB DESCRIPTION
Title: Customer Service Assistant Supervisor
Salary Level: 3
Department: Customer Service
Division: Customer Service
Organizational Relationships:
Reports to: Customer Service Supervisor
Responsible for: Assigned Staff and Functions
FLSA Status: Overtime Eligible
Location: Guam
Job Summary:
The Customer Service Assistant Supervisor (CSAS) provides support and reports to the Customer Service Supervisor. The CSAS assists with supervising operational functions of Customer Service Operations providing a full range of customer contact services, assisting the supervisory the Customer Service Center incorporating a full range of service order activity, cellular sales, cellular switching, and cashiering and billing/customer treatment operations in Guam. The CSAS will assist the supervisor in ensuring that the Customer Service operational standards meet or exceed Corporate’s satisfactory customer service expectations.
Essential Duties and Responsibilities:
The... More Detail
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