Retail security officer

Retail security officer

Birmingham, United Kingdom

Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
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Frequently Asked Questions

Quick answers about Security Guard Jobs in United Kingdom

Q What is the minimum hourly rate for security guards in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for security guards aged 21 and over in United Kingdom is £12.50 per hour as of April 2026. Security guards working nights or overtime receive time-and-a-half at £18.75 per hour under standard contracts. Employers must pay this rate regardless of contract type.
Q Do I need a licence to work as a security guard in the United Kingdom in 2026?
As per the Security Industry Authority on GOV.UK, all security guards in United Kingdom must hold a valid SIA licence costing £190 for a 3-year period as of 2026. Applicants require a Level 2 qualification in security and an enhanced DBS check completed within the last 3 years.
Q What are the maximum working hours for security guards in the United Kingdom?
As per GOV.UK, security guards cannot work more than 48 hours per week on average unless they opt out, with mandatory 11 hours rest between shifts in 2026. Annual leave entitlement is 5.6 weeks including bank holidays for full-time roles.
Q How much tax will I pay on a security guard salary in the United Kingdom in 2026?
As per HMRC, security guards earning £25,000 annually pay £2,486 in income tax and £1,800 in National Insurance contributions for the 2026/27 tax year. Personal allowance remains £12,570 before tax applies.
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