Security Officer

Security Officer

Cebu City, Philippines

Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!
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Frequently Asked Questions

Quick answers about Security Guard Jobs in Philippines

Q What is the daily minimum wage for security guards in Metro Manila as of 2026?
According to the National Wages and Productivity Commission, the minimum wage for security guards in the National Capital Region is PHP 645 per day effective January 2026. This rate includes a PHP 50 cost-of-living allowance and requires overtime pay at 125% of the regular hourly rate for work beyond eight hours.
Q What education and experience are required to qualify as a security guard in the Philippines?
The Department of Labor and Employment requires security guards to have completed at least high school or equivalent and possess a valid Security Guard License from SOSIA. Applicants must also complete a 36-hour pre-licensing training course and pass a neuro-psychiatric examination before employment.
Q What documents are needed to apply for a security guard position through DOLE-accredited agencies?
Applicants must submit a valid Security Guard License, NBI clearance issued within the last six months, barangay clearance, and a medical certificate from a DOLE-accredited clinic. A photocopy of the pre-licensing training certificate and two 2x2 ID photos are also mandatory for processing.
Q What are the standard working hours and leave entitlements for security guards under Philippine labor law?
Security guards work a maximum of eight hours per day and six days per week with at least one rest day, as mandated by the Labor Code. They are entitled to five days of service incentive leave after one year of service plus 13th-month pay equivalent to one month's salary paid by December 24 each year.
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