Operations Officer - Security
Cebu City, PhilippinesCompany
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
Apply On
Job Description
Operations Officer – 51st Security Agency
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
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Frequently Asked Questions
Quick answers about Security Guard Jobs in Philippines
What is the daily minimum wage for security guards in Metro Manila as of 2026?
According to the National Wages and Productivity Commission, the minimum wage for security guards in the National Capital Region is PHP 645 per day effective January 2026. This rate includes a PHP 50 cost-of-living allowance and requires overtime pay at 125% of the regular hourly rate for work beyond eight hours.
What education and experience are required to qualify as a security guard in the Philippines?
The Department of Labor and Employment requires security guards to have completed at least high school or equivalent and possess a valid Security Guard License from SOSIA. Applicants must also complete a 36-hour pre-licensing training course and pass a neuro-psychiatric examination before employment.
What documents are needed to apply for a security guard position through DOLE-accredited agencies?
Applicants must submit a valid Security Guard License, NBI clearance issued within the last six months, barangay clearance, and a medical certificate from a DOLE-accredited clinic. A photocopy of the pre-licensing training certificate and two 2x2 ID photos are also mandatory for processing.
What are the standard working hours and leave entitlements for security guards under Philippine labor law?
Security guards work a maximum of eight hours per day and six days per week with at least one rest day, as mandated by the Labor Code. They are entitled to five days of service incentive leave after one year of service plus 13th-month pay equivalent to one month's salary paid by December 24 each year.
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