Housekeeper - Room Attendant
Cape Town, South AfricaCompany
Pepperclub Hotel
Location
Cape Town
Posted
2 days ago
Via
via BeBee
Apply On
Job Description
Job Description
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town
The
Room Attendant
at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to
Responsibility, Accountability, Integrity, Service, and Excellence (RAISE)
— ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Company Description
Situated in the heart of Cape Town, Pepperclub Hotel is a leading luxury hotel known for its elevated service, high standards, and commitment to excellence. With 5-star facilities, including a rooftop pool, spa, restaurant, and cinema, we cater to both local and international guests seeking a refined city experience.
At Pepperclub, we pride ourselves on professionalism, teamwork, and a strong service culture built around our RAISE Values: Responsibility, Accountability, Integrity, Service, and Excellence. We’re looking for passionate, reliable individuals who are serious about hospitality and ready to grow within a high-performance environment.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition a
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town
The
Room Attendant
at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to
Responsibility, Accountability, Integrity, Service, and Excellence (RAISE)
— ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Company Description
Situated in the heart of Cape Town, Pepperclub Hotel is a leading luxury hotel known for its elevated service, high standards, and commitment to excellence. With 5-star facilities, including a rooftop pool, spa, restaurant, and cinema, we cater to both local and international guests seeking a refined city experience.
At Pepperclub, we pride ourselves on professionalism, teamwork, and a strong service culture built around our RAISE Values: Responsibility, Accountability, Integrity, Service, and Excellence. We’re looking for passionate, reliable individuals who are serious about hospitality and ready to grow within a high-performance environment.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition a
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Frequently Asked Questions
Quick answers about Cleaning Staff Jobs in South Africa
What is the minimum wage for cleaning staff jobs in South Africa in 2026?
The national minimum wage for cleaning staff, as determined under the National Minimum Wage Act, is R30.49 per hour effective 1 March 2026. For a standard 45-hour week, this equates to R5,945 per month before deductions. Overtime is paid at 1.5 times the normal rate for hours exceeding 45 per week.
What is the typical monthly salary range for entry-level cleaning staff in South Africa in 2026?
Entry-level cleaning staff earn between R5,945 and R8,500 per month in 2026, based on full-time hours at or above the national minimum wage of R30.49 per hour. Experienced cleaners in urban areas like Johannesburg can reach R10,200 monthly with shift allowances. These figures exclude transport or uniform allowances mandated under the Basic Conditions of Employment Act.
Do foreigners need a work visa for cleaning staff jobs in South Africa, and what are the requirements?
Foreign nationals require a General Work Visa for cleaning staff jobs, as these are not on the Critical Skills List. Applications must include a job offer from a registered employer, proof of R30.49 hourly wage compliance, and medical reports, processed within 8 weeks at a cost of R1,520. Visa validity is up to 5 years with renewals tied to employment.
What documents are needed to apply for cleaning staff jobs through government employment services in South Africa?
To register with Public Employment Services for cleaning jobs, submit a certified ID copy, matric certificate if available, bank statement, and proof of address. Applications are free via 126 labour centres nationwide, with job matching within 30 days. UIF registration number is required for benefits access post-hiring.
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