Dispatcher
Durban, South AfricaCompany
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee
Apply On
Job Description
Job description
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
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Frequently Asked Questions
Quick answers about Security Guard Jobs in South Africa
What is the minimum wage for security guards in South Africa in 2026?
As per the Department of Employment and Labour, the National Minimum Wage for security guards is R31.69 per hour effective 1 March 2026. This amounts to R6,183 per month for a standard 45-hour week. Overtime is paid at 1.5 times the normal rate for the first 10 hours per week.
What qualifications and experience are required to become a security guard in South Africa?
PSIRA requires applicants to be at least 18 years old, have no criminal record, and complete Grade E training for entry-level positions with no prior experience. South African citizenship or permanent residency is mandatory, along with a competency certificate. Higher grades like D require 1 year of experience.
What documents do I need to apply for PSIRA registration as a security guard?
Submit a certified ID copy or passport with work permit, two passport photos, proof of Grade E training, police clearance certificate, and medical fitness certificate to PSIRA. The application fee is R350 as of 2026. Processing takes 4-6 weeks.
Is PSIRA registration compulsory for security guard jobs and what are the penalties for working without it?
PSIRA registration is mandatory under the Private Security Industry Regulation Act 56 of 2001 for all security guards. Unregistered workers face fines up to R1 million or 24 months imprisonment, and employers up to R10 million or 24 months. Verify company and individual status on the PSIRA portal.
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