Operations Specialist

Updated: March 10, 2024 05:12 PM GMT

Rand Merchant Bank

Soweto

Rand Merchant Bank's job vacancy, Career and Recruitment

Job title : Operations Specialist – Johannesburg jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : April 04, 2024

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Job Description

To support front office teams with confirmations, settlements and reconciliations across the various product sets.

Demonstrate cost consciousness and awareness of personal contribution to costs and productivity.
Identify and escalates potential risks that may lead to increased costs.
Prevent wastage and identify process improvements to contain and reduce costs.
Adhere to Organisational values and service standards and interact with and communicate with customers accordingly.
Ensure first time resolution of customer queries or complaints and take ownership of any requirements
and follow up on queries handed over to other parties or areas to ensure delivery on agreed timelines and Service Level Agreements.
Meet set... More Detail