Guest Relation

Updated: March 13, 2024 08:11 PM GMT

Full-time Job in Kuta, Bali

PT Kala Hospitality Group

Kuta, Badung Regency, Bali

Job Description :
• Welcoming Guests: Guest Relations is responsible for welcoming guests warmly as they enter the restaurant. This includes providing friendly greetings, assisting them in finding seating, and providing general information about the restaurant.
• Handling Complaints: If there are complaints from guests, Guest Relations should be ready to respond quickly and professionally. They should have good communication skills to resolve issues effectively and ensure guest satisfaction.
• Handling Special Requests: Some guests may have special requests, such as specific seating or dietary preparations. Guest Relations is responsible for handling these requests carefully and ensuring guest satisfaction.
• Providing Menu Information: Guest Relations should have a good knowledge of the restaurant's menu, including ingredients, recommendations, and dietary information. They should be able to answer guest questions about the menu accurately.
• Assisting with Bookings and Reservations... More Detail