Customer Success Specialist

ibex. Pakistan

Karachi

Job Info:
• Company: ibex. Pakistan
• Position: Customer Success Specialist
• Region: Karāchi, Sindh
• Seniority Level: Entry level
• Job Type: Full-time
• Industry: Outsourcing and Offshoring Consulting

Company Description

ibex is a global CX delivery center that provides BPO, digital marketing, customer engagement, and online acquisition technology solutions to assist companies in acquiring, engaging, and retaining valuable customers.

Role Description

This is a full-time on-site role for a Customer Success Specialist located in Karachi.
• The Customer Success Specialist will ensure customer satisfaction.
• Provide customer support and maintain excellent communication with customers.
• Analyze customer needs, resolve customer issues, and provide exceptional customer service daily.

Qualifications
• Strong analytical skills
• Excellent customer support and service skills
• Effective communication skills
• Experience in a customer-facing role is a plus More Detail

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