Customer Care Representative
Updated: March 27, 2024 04:50 PM GMT
![Ria Money Transfer](https://www.paynhire.com/c_logo/ANd9GcSXH3ICpWD8t11UeZyhJx5-LzjFYDNb63ZUNpbstYg.png)
Ria Money Transfer
DakarJob Description
We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.
Responsibilities
Your main responsibilities will include but will not be limited to:
• Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;
• Reviewing and correcting data of incorrectly processed transactions;
• Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;
• Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.
Qualifications
We will require you to have a minimum education of completed high school or college. We will also... More Detail
Similar Jobs
Companies Hiring in Dakar, Dakar Region
![UNDP Careers](/c_logo/ANd9GcTNs5UTy2KvGMDKXTn45S6SKZtfozIHYcWiuRhX568.png)
UNDP Careers
![Sightsavers](/c_logo/ANd9GcR8GS_adu3BhR2fK6ozgK82sm60MnHx1UGsFRy-sSM.png)
Sightsavers
![Wave Mobile Money](/c_logo/ANd9GcQHQZvh3_3RR5DnIAlY0up8ZFRc_2EqT-BGTgcIciU.png)
Wave Mobile Money
![Diama Tech SA](/c_logo/ANd9GcRtVap78JaLqxqX02kIINF5-jH4x7zzGggA5Hyo-Fk.png)
Diama Tech SA
![Kera Health Platforms Inc.](/c_logo/ANd9GcRUOZeybniIIVZE1DaouuoEJFdk9XD2AVVYCqfLzzw.png)
Kera Health Platforms Inc.
![5000 Cities LLC](/c_logo/ANd9GcQgUFhtQlmVggULZc2xa7mA_e8x4Tx8B0lW_H7fVdQ.png)
5000 Cities LLC
![Mls Consulting Group](/img/alfa/M.png)
Mls Consulting Group
![TotalEnergies](/c_logo/ANd9GcRxqW5QLuuOkicGhhuR9BkdxcIZ4HhI6RFQL69WE94.png)
TotalEnergies
![NewGlobe](/c_logo/ANd9GcRWOPUKsQWu7XquP2IyYYHn_7JfCFzm0BOk2xl7gc8.png)
NewGlobe
![United Nations Population Fund (UNFPA)](/c_logo/ANd9GcRmmHD3HaLB_wnWimFqaFojLOOKzw25ODUECe0SUzU.png)
United Nations Population Fund (UNFPA)
![Africa Carbon & Commodities](/c_logo/ANd9GcRBClDUXECQMj1RzL0OXpA2DUkzKvASKcrUXYygDXc.png)
Africa Carbon & Commodities
![Norwegian Refugee Council](/c_logo/ANd9GcSJMxqI6cRiSN8Bj9d688CiBhAr_JWDk58JL2D9_kc.png)
Norwegian Refugee Council
![Neemba Group](/c_logo/ANd9GcSg3W72DaVmu_Kum14VuUsSAswYbwcSnOLqZv3toBM.png)
Neemba Group
![Aldelia](/c_logo/ANd9GcQ75n1adi5pHqNOENHJlE6uY5w5y0SPfTbU2npL4so.png)
Aldelia
![ChildFund Sénégal](/c_logo/ANd9GcRRy5BFjTXVnmKovkjISIXK3Ups4eaOEvNqPKwf-vQ.png)
ChildFund Sénégal
![DOGE1985](/c_logo/ANd9GcRWXhYpIJ4pE7bZiiXwjSyqR1tIcTX9TvWKX0KUi4A.png)
DOGE1985
![Ria Money Transfer](/c_logo/ANd9GcSXH3ICpWD8t11UeZyhJx5-LzjFYDNb63ZUNpbstYg.png)
Ria Money Transfer
![ESS (Environmental and Social Sustainability)](/c_logo/ANd9GcQhfISDI94un8gHr-B1LUPrcvGO58y8zWjgxOQRFBs.png)
ESS (Environmental and Social Sustainability)
![International Committee of the Red Cross - ICRC](/c_logo/ANd9GcQLGijo-N-NtrwC6pFrFusiGggAkYSowIVp9tB_Czc.png)
International Committee of the Red Cross - ICRC
![Helios Towers](/c_logo/ANd9GcSIztUjImzxpmnwoMf_5ZtF2BtR_FjVcO2Acs6RtZc.png)
Helios Towers
New Jobs Posted in Dakar, Dakar Region
Latest Jobs in Dakar, Dakar Region
-
Commercial/Commerciale
SMT Africa -
Country Operations & Partnerships Manager (COPM), Senegal
Flutterwave -
Climate Health Observatory Project Lead
Pasteur Network -
Responsable Achats Regional H/F
Neemba Group -
Data Analyst / Data Engineer
DATABEEZ -
Directeur ou directrice Bureau régional d’Afrique de l’Ouest- EN
Desjardins -
Teachers | IB (PYP-MYP-DP)
Enko Senegal -
Chef De Partie
Chemonics International -
Réalisateur
Cabinet Eyaid’n Company -
RESPONSABLE DE DEVELOPPEMENT PME
CBAO Groupe Attijariwafa bank