IT Manager

Updated: March 29, 2024 04:57 AM GMT

Gear Inc.

Surabaya, East Java

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

For more information, please visit our websites: https://www.gearinc.com/ and https://puremoderation.com/

Position: IT Manager

This role will be located in Surabaya and Bali.

Associate Network Engineer is an entry-level networking professional. The primary purpose of this position is the health monitoring and event investigation of connectivity services/infrastructure. This position is also responsible for providing user help desks.

Essential Duties and Responsibilities
• Troubleshoot and resolve customer tickets.
• Escalate tickets when need with proper preliminary checks to upper-level techs
• Create and maintain diagrams and technical... More Detail