Meesho Careers - Jobs For Freshers - Help Desk Staff Post

Updated: April 12, 2024 10:12 AM GMT

Meesho

Patoda, Maharashtra (+23 others)

Meesho Recruitment

Meesho is looking for a highly motivated and customer-oriented Help Desk Staff to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. The Help Desk Staff will be responsible for providing technical support to Meesho customers.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat.

• Troubleshoot technical problems and provide solutions to customers.

• Escalate complex issues to the appropriate team members.

• Maintain accurate records of customer interactions.

• Stay up-to-date on the latest Meesho products and services.

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Skills:

• Excellent communication skills

• Strong problem-solving skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Technical knowledge of computers and software More Detail