Customer Service Representative (CSR)

customer service job

Nilokheri, Haryana (+22 others)

Job description

Keeping customers happy is a critical part of any strategy for business growth. And central to that effort are your frontline customer service representatives. The ability to actively listen to customers when they relay issues or complaints and then to develop creative solutions are essential skills — and not always easy to find.

As you consider your customer service responsibilities list and whether you might even need a remote customer service job description, you want to make sure that the way you describe this position is tailored to your specific business needs. For example, a bank customer service job description would likely include references to financial privacy and the need to protect customer data. A retail customer service job description, on the other hand, might be more focused on product knowledge and sales support.

You don’t need to write your customer service representative job description from scratch. Our free customizable template below has... More Detail

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