Amazon Careers - Freshers Jobs - Customer Care Executive Posts

Updated: April 20, 2024 11:45 PM GMT

Amazon

Ponnur, Andhra Pradesh (+12 others)

Amazon Job

The Customer Care Executive is responsible for providing excellent customer service to Amazon customers via phone, email, and chat. This includes a variety of tasks, such as answering customer questions, resolving issues, and providing assistance with products and services. The ideal candidate will be a highly motivated and customer-focused individual with excellent communication skills.

Amazon Jobs Announcement

Responsibilities:

• Answer customer inquiries via phone, email, and chat

• Resolve customer issues in a timely and efficient manner

• Provide assistance with products and services

• Escalate customer issues to the appropriate team as needed

• Maintain a positive and professional demeanor at all times

Amazon Careers

Skills:

• Excellent communication skills, both verbal and written

• Strong customer service skills

• Ability to work independently and as part of a team

• Proficient in Microsoft Office Suite

• Excellent problem-solving skills More Detail