Key Account Manager

Updated: May 04, 2024 03:20 AM GMT

RK HR Management Private Limited

Viramgam, Gujarat

Key Responsibilities
• Relationship Management:
• Build and maintain strong relationships with key clients across all group companies.
• Act as the primary point of contact for client inquiries, issues, and requests.
• Proactively engage with clients to understand their needs and provide personalized solutions.
• Business Development:
• Identify and pursue new business opportunities within existing key accounts.
• Collaborate with internal teams to develop customized proposals and offerings.
• Lead negotiations and contract discussions to secure new deals and contracts.
• Customer Satisfaction:
• Ensure prompt resolution of client issues and concerns to maintain high levels of satisfaction.
• Conduct regular account reviews to assess client satisfaction and identify areas for improvement.
• Implement strategies to enhance the overall customer experience and exceed client expectations.
• Cross-Functional Collaboration:
• Work closely with sales, marketing, and customer support teams to... More Detail