Customer Service Security Guard

Customer Service Security Guard

Calgary, Canada

Company
GardaWorld
Location
Calgary, AB
Job Type
Full-time and Part-time
Posted
2 days ago
Via
via GardaWorld Careers - GardaWorld Security

Job Description
Ready to suit up as a Customer Service Security Guard

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Customer Service Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you?
• Hourly Wage of $20
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & part-time opportunities
• Uniform provided at no cost

Responsibilities for Customer Service Security Guard
• Customer service duties like welcome, check identification, and guide visitors
• Manage access control
• Conduct foot patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Perform computer tasks
• Address incidents, provide first aid, and coordinate with emergency teams
• Write incident reports and communicate security concerns
• Answer questions in person or by phone

Qualifications for Customer Service Security Guard
• Be authorized to work in Canada
• Hold a valid security license
• First aid certification - is an asset
• Exceptional customer service skills
• Proficient in basic phone & computer skills

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

SSCAL

Frequently Asked Questions

Quick answers about Security Guard Jobs in Canada

Q What is the hourly wage range for security guard jobs in Canada in 2026?
Job Bank data shows security guards earn $16.50 per hour at the low end, $20.00 median, and $27.00 high in 2026, equating to annual salaries of $34,320 to $56,160 for 40 hours/week over 52 weeks. Entry-level roles start at $16.50 per hour nationwide. Overtime rates are 1.5 times regular pay after standard hours.
Q What work permit is required for international applicants seeking security guard jobs in Canada in 2026?
A Temporary Foreign Worker Program work permit is required, preceded by an employer-obtained Labour Market Impact Assessment (LMIA) costing $1,000 per position. LMIA processing takes 10 business days inside Canada or 28 outside, followed by 8-16 weeks for permit issuance. Security guard occupations (NOC 64410) qualify if no Canadian worker is available.
Q What education or experience is needed for entry-level security guard jobs in Canada?
No post-secondary education is required; a high school diploma or equivalent is sufficient for most roles. Zero prior experience is needed for entry-level positions, but a provincial security training certificate and clean criminal record check are mandatory in regulated provinces. On-the-job training is provided by 72% of employers.
Q How do I get a security guard license in Ontario in 2026?
Complete a Ministry-approved 40-hour training course costing $70-$100, pass the exam with 75% score, then apply online with a criminal record check ($25-$65), photo, and ID. License fees are $80 for 1 year or $220 for 5 years. Approval takes 20 business days if all documents are complete.
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