Waiter/Waitress - For Upmarket Casual Dining Restaurant
Muscat, OmanCompany
Apt Resources
Location
Muscat
Job Type
Full-time
Via
via Talent.com
Apply On
Job Description
Apt Resources is currently recruiting enthusiastic and dedicated individuals for the position of Waiter/Waitress at an upmarket casual dining restaurant. This vibrant establishment is known for its exceptional service, inviting atmosphere, and a menu that showcases innovative dishes made from high-quality ingredients.
As a Waiter/Waitress, you will be responsible for providing a delightful dining experience for our guests. You will greet customers, take their orders, serve food and beverages, and ensure that their needs are met throughout their visit. Your role is critical in creating a warm and welcoming environment, ensuring that every guest leaves with a memorable experience.
Responsibilities
• Welcome and greet guests promptly upon arrival
• Present menus and provide detailed information about menu items, specials, and recommendations
• Take accurate food and drink orders using the restaurant's ordering system
• Serve orders promptly and monitor guest satisfaction throughout the meal
• Prepare tables by setting up linens, utensils, and glassware
• Collaborate with kitchen staff to ensure timely and accurate delivery of meals
• Address customer inquiries or concerns with professionalism and positivity
• Maintain cleanliness and organization of dining areas
• Process payments accurately and efficiently
• Upsell menu items and promote special offers when appropriate
Requirements
• Proven experience as a Waiter/Waitress in a casual dining environment, preferably in an upmarket setting
• Excellent customer service skills and a friendly, approachable demeanor
• Strong communication skills and the ability to work well in a team
• Knowledge of food and beverage menus and pairing options
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and commitment to maintaining high service standards
• Availability to work flexible hours, including evenings and weekends
• High school diploma or equivalent; relevant training or certifications are a plus
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
As a Waiter/Waitress, you will be responsible for providing a delightful dining experience for our guests. You will greet customers, take their orders, serve food and beverages, and ensure that their needs are met throughout their visit. Your role is critical in creating a warm and welcoming environment, ensuring that every guest leaves with a memorable experience.
Responsibilities
• Welcome and greet guests promptly upon arrival
• Present menus and provide detailed information about menu items, specials, and recommendations
• Take accurate food and drink orders using the restaurant's ordering system
• Serve orders promptly and monitor guest satisfaction throughout the meal
• Prepare tables by setting up linens, utensils, and glassware
• Collaborate with kitchen staff to ensure timely and accurate delivery of meals
• Address customer inquiries or concerns with professionalism and positivity
• Maintain cleanliness and organization of dining areas
• Process payments accurately and efficiently
• Upsell menu items and promote special offers when appropriate
Requirements
• Proven experience as a Waiter/Waitress in a casual dining environment, preferably in an upmarket setting
• Excellent customer service skills and a friendly, approachable demeanor
• Strong communication skills and the ability to work well in a team
• Knowledge of food and beverage menus and pairing options
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and commitment to maintaining high service standards
• Availability to work flexible hours, including evenings and weekends
• High school diploma or equivalent; relevant training or certifications are a plus
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
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Frequently Asked Questions
Quick answers about Restaurant Jobs in Oman
What is the minimum wage for Omani nationals working as waiters in restaurants in Oman in 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals with a secondary school certificate in sales and service occupations, including restaurant waiters, is OMR 250 per month as of January 2026. This amount excludes housing and transport allowances capped at OMR 100 combined. Overtime pay is 125% of the hourly rate for hours exceeding 45 per week.
What is the standard basic salary for expatriate cooks in Omani restaurants in 2026?
Expatriate cooks in restaurants receive a basic salary of OMR 300 per month plus food and accommodation valued at OMR 100, as per standard employment contracts registered with the Ministry of Labour in 2026. Contracts must specify these benefits to comply with Labour Law Royal Decree 35/2003. Additional tips average OMR 50 monthly.
What work visa requirements apply for foreigners seeking restaurant jobs in Oman?
Non-GCC foreigners need an employer-sponsored employment visa (Type 21), followed by a 2-year renewable work residence permit issued by Royal Oman Police after Ministry of Labour approval. The employer pays OMR 50 for the work permit issuance and OMR 12 monthly levy per worker as of 2026. Applicants must pass medical and security checks costing OMR 30.
What education or experience is required for entry-level restaurant jobs in Oman?
No formal education is required for waiter or kitchen helper roles, but 1 year of experience is preferred under Omanisation quotas per Ministry of Labour guidelines effective 2026. Chefs need a culinary diploma or 3 years verifiable experience. Restaurant managers require a high school diploma plus 5 years supervisory experience.
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