Outlet Manager for Pets-Friendly Restaurant (PR/Singaporean only)

Job Description:

- Manage daily operations of our pet-friendly restaurant and bar, including staff management, inventory control, and customer service

- Oversee the pet area, ensuring cleanliness, safety, and a welcoming experience for customers with pets

- Develop and implement pet-themed package deals and promotions

- Ensure exceptional customer satisfaction and retention through prompt feedback resolution and issue handling

- Drive sales growth through effective upselling, promotions, and marketing initiatives

- Manage inventory and stock levels to optimize profitability and minimize waste

- Oversee overall restaurant service, including ordering, serving, and customer satisfaction

Requirements:

- Proven track record of success in driving sales growth and customer satisfaction

- Excellent leadership and communication skills to manage a diverse team

- Ability to thrive in fast-paced environments and adapt to changing situations

- Knowledge of food safety and hygiene protocols a must, with ability to maintain high standards